hhbd's Privacy Policy
It is our responsibility to protect the privacy of personal information belonging to every member registered on the hhbd platform. In this policy you will learn what information we collect, why we collect it, and how it is kept secure.
Introduction and Scope
This privacy policy applies to all services and associated websites of the hhbd platform. Whenever you visit hhbdonline.cam, create an account, use betting or casino services, or contact us — this policy is in effect in every case.
By using hhbd's services, you confirm that you have read and agreed to the terms of this privacy policy. To learn more about your overall relationship with us, your rights, and your obligations, please visit the Terms and Conditions page.
This policy applies to users in Bangladesh. No one under the age of 21 may use any of hhbd's services.
Information We Collect
hhbd collects only the information that is necessary to provide its services. Collecting irrelevant or excessive information is against our policy.
2.1 Registration Information
When creating an account, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred username and password
- Address and national identity card details (for verification purposes if required)
2.2 Transaction Information
For deposits and withdrawals, we store the date, amount, and method of each transaction (such as bKash, Nagad, Rocket, Upay, or bank transfer). This information is used solely for financial security and fraud prevention purposes.
2.3 Technical Information
Our system may automatically record the following information:
- IP address and device type
- Browser information and operating system
- Time of site access and browsing patterns
- Information obtained from cookies and similar tracking technologies
2.4 Communication Information
If you contact our support team via live chat or email, a record of that conversation may be stored — primarily to improve service quality and assist with future support.
Purpose of Data Use
hhbd uses collected information only for specific, legitimate, and necessary purposes. Those purposes are clearly set out below:
Data Storage and Security Measures
hhbd follows both technical and administrative methods to keep your personal information secure. The key elements of our security framework are outlined below.
4.1 Technical Security
SSL (Secure Socket Layer) encryption is active on our platform, ensuring that all information exchanged between your browser and our servers remains encrypted. Sensitive data, especially passwords and financial information, is always stored in encrypted format.
4.2 Access Controls
Only authorized staff can access your personal information, and each of them works under a strict confidentiality commitment. Role-based permission controls are maintained to prevent unauthorized internal access.
4.3 Data Retention Period
Information is stored while your account remains active. Even after an account is closed, certain information may be retained for a defined period for legal or administrative requirements, after which it is securely deleted.
In the event of a data breach, hhbd will act promptly and affected users will be notified in a timely manner.
Sharing Information with Third Parties
hhbd never sells or rents your personal information. However, for operational purposes, limited information may need to be shared with trusted third parties in specific circumstances.
5.1 Service Provider Partners
Partner organizations handling payment processing (bKash, Nagad, Rocket, Upay, and banking services), cybersecurity, and technical infrastructure maintenance receive only as much information as is strictly necessary for their work. They all operate under confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed when required to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases, only the minimum necessary information is provided.
5.3 Fraud and Abuse Prevention
Information may be shared with relevant authorities when needed to prevent suspicious activity, money laundering, or account fraud.
5.4 Game Providers
Our game studio partners — including Evolution, Pragmatic Play Live, PG Soft, and JILI — may receive technical data for game operation purposes, but they do not receive any personal identifying information that could directly identify you.
Cookies and Tracking Technology
Cookies are used on the hhbd website. Cookies are small text files stored in your browser that make your visit more convenient.
6.1 Essential Cookies
These cookies are necessary for maintaining login sessions, verifying security tokens, and saving language preferences. Disabling them will affect the core functionality of the site.
6.2 Analytical Cookies
We analyze how long users spend on each page and which sections they use most on our platform — this information is used to improve the site. The data is used in aggregate form and is not used to identify any individual.
6.3 Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling certain cookies may limit specific functionality of the site.
Your Rights
As a user of hhbd, you have the following rights regarding your personal information. Contact our support team to exercise these rights.
7.1 Right to Access Information
You may request at any time to know what information we have stored about you. We will provide that information within a reasonable time.
7.2 Right to Correct Information
If there is any inaccuracy in your information, you may request a correction. Most information can be updated directly from your profile after logging in to your account.
7.3 Right to Delete Information
In certain circumstances you may request the deletion of your information. However, if there are legal obligations or ongoing disputes, some information may need to be retained.
7.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing, and we will take action accordingly.
As part of responsible gaming, your account also has options for setting your own deposit limits or self-exclusion. For more details, visit the Responsible Gaming page.
Protection of Minors
hhbd strictly enforces a 21+ age policy. No one under the age of 21 is permitted to register and no personal information is collected from them.
If someone under the age of 21 has created an account for any reason and this comes to our attention, that account will be closed immediately and the associated information will be deleted. If you become aware that a minor is using our services, please contact us.
Policy Changes and Updates
hhbd reserves the right to amend this privacy policy as needed. If significant changes are made, we will notify you by email to your registered address or through a notification on the platform.
Continued use of the services after any changes will be taken as your acceptance of the revised policy. The date of the most recent update will always be shown at the top of this page.
To learn more about our operations and responsibilities, read the About Us page.
Contact Us About Privacy
Get in Touch
If you have any questions about this privacy policy or would like to make a request regarding your information, contact us through the channels below.
Quick Links
Looking for answers to common questions? Our help section will be useful.